Terms of Service

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) and have the legal capacity to enter into a binding contract. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.

You agree to provide accurate, current, and complete information when creating an account, and to update it promptly if it changes. You are responsible for all activity that occurs under your account, including keeping your credentials confidential. You must notify us immediately at support@poggle.app of any unauthorized access or suspected breach.

Poggle is a structured context store for AI workflows. It lets you create, organize, link, and export notes, files, skills, agents, and folders, and grants programmatic access via REST API and the Model Context Protocol (MCP). Features, limits, and pricing may change over time. We may add, modify, or remove features at our sole discretion, and we may release experimental or beta functionality that carries no warranty and may be discontinued at any time.

Paid plans are billed in advance on a monthly or annual basis through our payment processor. By subscribing, you authorize us to charge the payment method you provide for the applicable fees, any taxes, and any other charges incurred. All fees are non-refundable except as expressly stated in our Refund Policy.

Subscriptions automatically renew at the end of each billing period at the then-current rates unless you cancel before the renewal date. You may cancel at any time through your account settings. If a payment fails, we may suspend or downgrade your account until payment is resolved. We may change prices, plan features, or billing intervals with at least thirty (30) days’ notice, which will apply at the start of the next billing period.

You are responsible for all applicable taxes, including VAT, GST, sales tax, and similar charges, except for taxes imposed on our net income. Prices shown are exclusive of such taxes unless stated otherwise.

The free plan is subject to usage limits which may change over time. Exceeding limits may result in restricted functionality (such as blocking new writes) until you upgrade or reduce usage. We do not guarantee the availability or permanence of the free plan.

You retain all ownership of the content you create, upload, or import to the Service (your “Content”). You grant Poggle a worldwide, non-exclusive, royalty-free, transferable license to host, store, copy, transmit, display, and create necessary derivative works of your Content solely to operate, maintain, secure, and improve the Service, to provide support, and to comply with legal obligations. This license ends when you delete your Content or close your account, except that we may retain copies as required by law or in backup systems for a reasonable period.

You represent and warrant that (a) you own or have the necessary rights to your Content, (b) your Content and our use of it under these Terms does not violate any law or third-party right, and (c) you are solely responsible for the accuracy, quality, legality, and appropriateness of your Content.

We do not train machine learning models on your Content. We do not sell your Content. We do not share your Content with third parties except as strictly necessary to operate the Service (for example, with our infrastructure, payment, and analytics processors) or as required by law.

You agree not to, and not to permit any third party to:

• violate any applicable law, regulation, or third-party right;
• upload, store, or transmit Content that is illegal, infringing, defamatory, obscene, harassing, threatening, hateful, or otherwise objectionable;
• upload, store, or transmit malware, viruses, worms, trojans, ransomware, or any other malicious code;
• probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures;
• interfere with, disrupt, or impose an unreasonable load on the Service, our infrastructure, or any user’s use of the Service;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service except to the extent expressly permitted by applicable law;
• use the Service to build a competing product or to train machine learning models that compete with us;
• resell, sublicense, or commercially exploit the Service without our prior written consent;
• impersonate any person or entity or misrepresent your affiliation with any person or entity;
• collect or harvest personal data of other users or any other party without consent;
• send unsolicited commercial messages (spam) or engage in phishing, fraud, or deceptive practices;
• use automated means to access the Service in a manner that interferes with normal operation or circumvents rate limits.

We may investigate and take action against suspected violations, including removing Content, suspending or terminating accounts, and cooperating with law enforcement. We are not required to monitor Content, but we reserve the right to do so.

The Service allows you to authorize external AI agents to read from and propose writes to your Content through connection tokens and the MCP adapter. You are responsible for the credentials you issue, the agents you connect, and any actions those agents take within the scope you grant. You acknowledge that AI outputs may be inaccurate, incomplete, or misleading, and that you are solely responsible for reviewing and approving any proposed changes before they are applied. We are not responsible for the behavior of third-party AI models or agents.

The Service, including its software, design, graphics, text, documentation, and all other components (excluding your Content), is owned by Poggle or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. All rights not expressly granted are reserved.

“Poggle” and our logos are trademarks of Poggle. You may not use them without our prior written consent.

If you submit ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate such feedback into the Service and our business, without compensation or attribution.

The Service may link to or integrate with third-party services (such as Supabase, payment processors, and AI model providers). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

We respect the intellectual property rights of others. If you believe your copyrighted work has been copied and posted on the Service in a way that constitutes infringement, please send a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent, including all required information. Repeat infringers will have their accounts terminated. See our DMCA Policy for details.

You may cancel your account at any time through your account settings. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms, if your account poses a security or legal risk to us or to others, if required by law, or if your payment method fails.

Upon termination, your right to use the Service ends immediately. You may export your Content before termination. After termination, we may retain your Content for a limited period to allow export or to comply with law, after which it may be permanently deleted. Sections that by their nature should survive (including payment obligations, Your Content license for retained copies, disclaimers, indemnification, limitation of liability, and dispute resolution) will survive termination.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM DATA LOSS. YOU USE THE SERVICE AT YOUR OWN RISK.

WITHOUT LIMITING THE ABOVE, WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI OUTPUT, SEARCH RESULT, CONTEXT BUNDLE, EXPORT, OR OTHER DATA PRODUCED BY OR THROUGH THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL POGGLE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless Poggle, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with (a) your Content, (b) your use or misuse of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved, at either party’s election, either in the state or federal courts located in the State of Delaware (and you and we consent to the exclusive jurisdiction and venue of those courts), or by binding individual arbitration conducted in the English language under the rules of the American Arbitration Association.

YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. You may opt out of the arbitration provision by sending written notice to legal@poggle.app within thirty (30) days of first accepting these Terms. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidentiality.

You represent that you are not located in, under the control of, or a national or resident of any country or region subject to U.S. Government embargoes or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws and regulations.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and may cancel your account.

These Terms, together with the Privacy Policy, Refund Policy, Acceptable Use Policy, DMCA Policy, and Cookie Policy, constitute the entire agreement between you and us regarding the Service. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign these Terms at any time.

For questions about these Terms, contact us at legal@poggle.app.